For more information about Buncombe County’s current COVID-19 guidelines and resources, please visit BuncombeCounty.org.
At this time, our venues are closed to public. We are working with our local, county, and state partners to find the best policies and timelines to reopen.
We hope to see you soon!
2020 Public Reopening Guide for Guests
*Information may vary as new data and policies are implemented from city, county, state, and federal guidelines. Swipe right to view all pages.
A Statement Regarding HCCA and COVID-19
Box Office Hours:
As of Wednesday, March 2020, the venue’s box office will remain closed until further notice. For tickets purchased in person at the venue box office, CLICK HERE to make a refund request. *This does not apply to tickets purchased online or via a third-party ticket agent.
Rescheduled Events:
- Jeff Dunham: July 9- Rescheduled to March 13, 2021 at 5:00pm
- Encore Dance Competition: New Date TBA Soon
- The Revivalists: April 11 – Rescheduled to October 30th in Thomas Wolfe Auditorium
- Asheville Tattoo Convention: April 17-19 – Rescheduled to September 18-20, 2020
- TOBYMAC: October 2020 – Rescheduled to May 11, 2021 @ 7:00pm
- Refunds available until August 2, 2020
- Trolls! Live: May 19-20 – Rescheduled to May 18-19, 2021
- The Masked Singer: June 24 – Rescheduled to June 27, 2021
- HeXpo, The Gathering: Aug 2020, Resscheduled to April 16-17, 2021
- Primus: A Tribute to Kinds – Rescheduled to June 22, 2021
- Refunds available until July 22, 2020
- GTS Asheville Gift & Jewelry Show – Rescheduled to November 6-8, 2020
- Not open to general public attendance.
- Iliza: The Forever Tour – Rescheduled to July 29, 2021
- Refunds available until September 12, 2021 per promoter policy
All tickets for the previously scheduled show will remain valid for the future date. If you are unable to attend the new date, you may obtain a refund at the point of purchase.
- IMPORTANT: As the current developments regarding COVID-19 are affecting events nationally and internationally, Ticketmaster may be experience high call/email volumes in the coming days and weeks.
- If purchased at the venue box office, please Submit a Refund Request.
- If purchased from the Asheville Symphony box office, please contact at 828-254-7046 or via Email
- If purchased online from Ticketmaster.com, we suggest customers use the self-service refund button in the Ticketmaster My Account or the Ticketmaster App.
- For other event related questions, please visit Ticketmaster Customer Service or call 800-653-8000.
Cancelled Events:
- Sesame Street Live: March 18
- Asheville Symphony: March 21
- Tri-State Dance Contest: March 27-29
- WNC Career Expo: April 1
- Asheville Symphony: April 4
- Angel Olsen: April 17
- Epic Dance Showcase: April 24-26
- Spring Class | Spirit Solutions Cheerleading: Rescheduled to 2021
- A-B Tech Graduation: May 9
- Asheville Symphony: May 9
For cancelled events, ticket refunds are available at point of purchase.
- IMPORTANT: As the current developments regarding COVID-19 are affecting events nationally and internationally, Ticketmaster may be experience high call/email volumes in the coming days and weeks.
- If purchased at the venue box office, please Submit a Refund Request.
- If purchased online from Ticketmaster.com, we suggest customers use the self-service refund button in the Ticketmaster My Account or the Ticketmaster App.
-
- For other event related questions, please visit Ticketmaster Customer Service or call 800-653-8000.
-
- If purchased from the Asheville Symphony box office, please contact at 828-254-7046 or via Email
