A Statement Regarding Harrah’s Cherokee Center – Asheville and COVID-19

A Statement Regarding HCCA and COVID-19

Updated March 23, 2020 at 12:00 pm

On March 12, 2020, City of Asheville Mayor Esther Manheimer signed a proclamation stating limitations on Organized Assemblages on City-Owned Property. In accordance with CDC recommendations of no gatherings greater than 10 persons for the next 8 weeks, all events until May 9th will be cancelled or rescheduled effective immediately.

Box Office Hours:

As of Wednesday, March 18, the venue’s box office will remain closed until further notice. Only for tickets purchased in person at the venue box office: CLICK HERE

Rescheduled events:

All tickets for the previously scheduled show will remain valid for the future date. If you are unable to attend the new date, you may obtain a refund at the point of purchase. 

  • IMPORTANT: As the current developments regarding COVID-19 are affecting events nationally and internationally, Ticketmaster may be experience high call/email volumes in the coming days and weeks.
  • If purchased from the Asheville Symphony box office, please contact at 828-254-7046 or via Email
  • If purchased online from Ticketmaster.com, we suggest customers use the self-service refund button in the Ticketmaster My Account or the Ticketmaster App.
  • If purchased at the venue box office, please Submit a Refund Request.

Cancelled Events:

For cancelled events, ticket refunds are available at point of purchase.

  • IMPORTANT: As the current developments regarding COVID-19 are affecting events nationally and internationally, Ticketmaster may be experience high call/email volumes in the coming days and weeks.
  • If purchased from the Asheville Symphony box office, please contact at 828-254-7046 or via Email
  • If purchased online from Ticketmaster.com, we suggest customers use the self-service refund button in the Ticketmaster My Account or the Ticketmaster App.
  • If purchased at the venue box office, please Submit a Refund Request.

Important Related Links: