As of November 2021, the Harrah’s Cherokee Center – Asheville event entry policy will vary by the event, organizers, and current and existing local and state COVID-19 policies. To find the event’s most current entry policy, please click the Events & Tickets page to find your desired event.
As of January 2021, the HCCA Box Office will be open Tuesday-Friday from 10am-4pm. For tickets purchased in person at the venue box office, CLICK HERE to make a refund request. *This does not apply to tickets purchased online or via a third-party ticket agent.
Please Note: Refund policies and availability may vary by event organizers, and are not determined solely by the venue.
All tickets for the previously scheduled show will remain valid for the future date. If you are unable to attend the new date, you may obtain a refund at the point of purchase.
Harrah’s Cherokee Center – Asheville will adhere to all current state and local COVID-19 health mandates at the time of this event. Moreover, specific events may require proof of vaccination and/or proof of a negative COVID test and/or face coverings to be worn for the duration of your time at the show, even if local mandates have ended. Any of these protocols may be enacted to protect our audiences, staff and performers. As conditions evolve, management will continue to monitor health and safety guidelines from local and state health authorities and the CDC. Event entry requirements are subject to change at any time prior to the event. Please check our website for the most up to date information.
Prior to attending an event at our venue, please review our new venue policy for bags. Any bags/items that do not fit this criteria will not be permitted into the venue.
